Discount Security Cameras - Customer Reviews

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	Customer Reviews Below is a selection of reviews submitted by our customers. Specific product reviews are located on product details pages and are not displayed here. You can review products on an individual product page or use our Feedback form. Customer Reviews 4.9 / 5 (134 Reviews) General Feedback By William - FL. on March, 5 2016 "This company is great. Knowledgeable service!" Some years ago I hired a computer-security company to install a DVR security camera system in my house. It worked well until recently when one of the cameras broke. But the old security company is now out of business. So, how do I select and purchase a replacement camera? I am a do it yourself, techie kind of person, but after several hours of online research felt overwhelmed. In the process I checked out traditional big-box type stores and specialty camera and security companies. At every turn, when I called and spoke with a sales person, they had no idea about the products they are selling. Then I stumbled across Discount Security Cameras. I got on the phone. The sales person was very knowledgeable. First, to identify which cameras are compatible with my DVR they asked for my model number. Thus they immediately were able to identify my particular DVR. With this information, still on the phone, they directed me to their web site and to the cameras which would work for me. We talked about the pros and cons of all the cameras. After selecting a camera, they assured my that they are certain that this camera would work with my system and would work immediately upon connection, with great video quality. Guaranteed or my money back. So, I ordered the camera. I am totally pleased. It was exactly as they promised. This company is great. Knowledgeable service! They are now my go to resource. I highly recommend them. General Feedback By Phillip, Apopka, FL. on December, 7 2015 "The service I experienced was first class." Good morning, my name is Phillip. I purchased an 8 channel camera system through my neighbor who does defense work. He also builds mobile command centers for the local police departments. I really like the product and the clarity of the cameras. I have had some issues with the system on my end and it has caused me to have some difficulty accessing the dvr through my router. Jim in tech support was not only very knowledgeable, he was extremely patient with me and my situation. Jim went way above and beyond what his scope of work is as far as troubleshooting my system. Not only did he fix all the issues I was having he also did the job of my internet provider who happens to have some very ill informed techs. After taking over an hour and 20 minutes to help me he determined that the dvr was not functioning properly. I mailed it back to your office and one day later the new one arrive at my house. The service I experienced was first class. I know most people just like to complain so I thought it was important to pass on a compliment. You have gained a customer for life and I will be recommending your company to anyone and everyone who asks about my camera system. I really appreciate what Jim did for me and I will be speaking with him today for hopefully the last time to finish setting up my new dvr. Thanks again for the services you provide. I hope you all have a great day and a wonderful Christmas season. Thanks for having informed techs available. It makes all the difference. General Feedback By Rick, North Palm Beach, FL. on October, 22 2015 "The service was great and we are very happy with the equipment ordered." Note: This customer ordered the FOH - Outdoor Camera Housing. General Feedback By Leslie, Merritt Island, FL. on August, 14 2015 "There is not much to say. You have the parts I need, you have the parts at a VERY competitive price, you contacted me when I made an inquiry about a part that I thought I needed, but I was mistaken, and you followed up with a telephone call. And, even though I'm small potatoes, and didn't order any sizable request (20 BNC connectors and 5 DC power camera connectors), you arranged delivery in two days! Even though I'm small potatoes, you will be my supplier of choice for any CCTV solutions I need in the future. Thank you. " Note: This customer is using several of our products including Crimp Connectors and DPWRADT 2.1mm Pigtail Connectors. General Feedback By Dan, Riverview, FL. on July, 23 2015 "Thanks for your quick service, cable arrived as advertised and it was fast. There will be another order coming your way soon." Note: This customer is using several of our products including DRG59-50 professional grade coaxial cable. General Feedback By Dan, Riverview, FL. on July, 19 2015 "Thanks so much for your easy to shop and order web site. The shipping was very fast, that was great. I will be shopping again with you. The items were just what I needed, no surprise." Note: This customer is using several of our products including DPWRADT 2.1mm pigtail connectors and the CCTV COAXTOOL. General Feedback By Stephen, Tuolumne, CA. on July, 17 2015 "I purchased these microphones from you because of their adjustable sensitivity. These mics are super sensitive, in fact the most sensitive of any others that I have installed. They are great. It is easy and very smooth to order from your web pages. The delivery time is very acceptable. I will be ordering more from DSC in the future." Note: This customer is using several of our products including DMIC3 microphone. General Feedback By Christopher, Salem, OR. on July 13, 2015 "Thanks again DSC. Was still living in the stone age when the old VCR went south. Decided to upgrade to one of your stand alone DVRs. Wow! Didn't realize the loss of resolution experienced when pushing your signal thru old tech. Both the monitor and playback are so much better but you especially notice it on the playback. For anyone who's looking to upgrade (especially from the old 8 ch adapter and VCR combo), I would highly recommend this product." Note: This customer is using several of our products including the DSAODVR16 16 channel Analog DVR. General Feedback By Enzo, Everett, MA on April 2, 2015 "Just a few lines to let you know that I’m a very happy customer, having purchased a system from DSC a few years ago I’m back to upgrade some of my cameras and happy to report that the quality and service is excellent as was a few years back. Thank you." Note: This customer is using our 700 Line Outdoor Infrared Varifocal Bullet Camera (DMR700). Customer Service By Sara, Rayle, GA on October 1, 2014 "I've ordered several times now and each time the service and speed were outstanding. Thanks for superb customer service." Note: This customer is using our 700 Line Outdoor Infrared Bullet Camera (DIRB700). New DVR System By Ross, New York, NY on September 24, 2014 "We are incredibly happy with our new system. We were able to install and configure everything with minimal effort. Rob was crucial to the project. He made sure we were happy with our system and that things went as smoothly as possible." Note: This customer is using several of our products including the 8 Channel Mini Standalone DVR (DSDVR8) and High Resolution Indoor Dome Cameras (DKCD602). Products & Customer Service By Don, New Roads, LA. on September 16, 2014 "I would like to say that your products and service are great. This was my third order with your company and it has been fantastic." Note: This customer is using many of our products including the High Resolution Infrared Varifocal Armor Dome Camera (DKCIAD602V) and the 700 Line Outdoor Infrared Varifocal Bullet Camera (DMR700). DIRB420 IR Camera Review By Christopher, Salem, OR. on September 12, 2014 "I received the camera and installed it only to find that this camera is better than the ones I spent $85 on. Resolution is better. Field of view is better, and the IRs are fantastic. I'm able to see to the edge of my property in total darkness. Very impressive camera for a very minimal price. Between the excellent equipment, quick shipping, and the customer service, I won't be shopping anywhere else. Thank you DSC." Note: This customer is using our Infrared 420 Line Color Outdoor Bullet Camera (DIRB420). Customer Service By Rory, Chatfield, MN. on September 10, 2014 "Thank you. Your company is very prompt and courteous and the camera housing is exactly what we were looking for and have been using to mount cameras in an outdoor environment." Note: This customer is using our Outdoor Camera Housings and Mounting Brackets. General Feedback By Edgar, Knoxville, TN. on September 10, 2014 "My orders from DSC are always filled and shipped promptly. The support staff is dedicated and work diligently to resolve any problems (although problems rarely occur). I have been a customer since 2001 and will continue to shop with DSC." Note: This customer is using many of our products including the 700 Line Waterproof Varifocal Infrared Bullet Camera (DLT212OSD) and the 420 Line Outdoor Infrared Bullet Camera (DIRB420). General Feedback By Frederick, Port Saint Lucie, FL. on July 31, 2014 "Thank you for the follow up, I appreciate you having the part I needed and timely delivery. No complaints here. I will likely be shopping on your site in the future for any needs." Note: This customer is using our Outdoor Camera Mounting Bracket. General Feedback By Harold, Myrtle Beach, SC. on April 21, 2014 "Bought IRB700 as a replacement for an original installation camera which succumbed to the weather. Good sharp picture and beautiful color - night image very good. Can not say enough good things about the customer service at this company. When made aware of an installation problem with the first camera shipped they called me, offered, and immediately shipped another camera without any hassle and followed up to ensure that I was satisfied. This is that rare type of customer service which one rarely encounters on internet sales sites. This was my second purchase from this company and it will not be my last." Note: This customer is using several of our products including the 700 Line Outdoor Infrared Varifocal Armor Dome Camera (DMR700DW-OSD) and the 700 Line Outdoor Infrared Bullet Camera (DIRB700). General Feedback By Daniel, Nicholasville, KY. on March 29, 2014 "Thank you for your excellent and quick service!" Note: This customer is using our CCTV Connectors. General Feedback By Roosevelt, Pensacola, FL. on November 21, 2013 "Everything in my order was correct and all the cameras worked great." Note: This customer is using several of our products including the Color Outdoor Bullet Camera (DCL101) and the 700 Line Infrared Varifocal Bullet Camera (DSCIRB7V). General Feedback By Randy, Fayetteville, GA. on November 20, 2013 "I've ordered a number of items from DSC over the past 3 or 4 years. I have never been disappointed. This last order was received phenomenally quick! Your competitive pricing and product selection causes me to always try DSC first (and I seldom have to go further)." Note: This customer is using several of our products including the 600 Line Infrared Bullet Camera (DSCIB6C) and the 9 Output 12VDC 24 Amp Power Supply (PWR924). General Feedback By Bruce, Albuquerque, NM. on October 24, 2013 "I am 100% satisfied with both cameras. They were easy to install, have great range and clarity, for the cost you can't beat them. There was a minor setback with 1 of the bullet cameras but your team corrected the problem with a quick turn around. I will be ordering more of these cameras and other products again." Note: This customer is using several of our products including the 700 Line Outdoor Infrared Varifocal Bullet Camera (DMR700) and the 700 Line Infrared Armor Dome Camera (DSCIAD7). General Feedback By Bob, Tampa, FL. on July 17, 2013 "I had a great buying experience. Great product, great service and FAST shipping. Triple-play!" Note: This customer is using many of our products including the 700 Line Outdoor Infrared Bullet Camera (DIRB700) and the High Resolution Indoor Dome Camera (DKCD602). General Feedback By George, Pembroke Pines, FL. on July 6, 2013 "My recent purchase was to finish the installation of the 8 camera/DVR system I bought from DSC a couple of weeks ago. Josh was extremely helpful during the order process and answered every question I had. He even looked up my address on Google earth and assisted me with camera placement while we both looked at my house on our own computers at the same time. After installation, all of the tech support guys...Leonard, Julius, Jeff, know me by now I'm sure because of my constant calls to program certain things on the DVR as well as set up remote access from a computer. Not once did any of them sound annoyed or have any hint of aggravation in their voices due to my numerous calls. For a guy like me who's not the best with setting up these type of units, I'm sure glad I bought from you guys and that I can count on the professionals at DSC if I need some help." Note: This customer is using several of our products including the 100ft CCTV Cable with Power and Connectors (RG-100) and the 8 Camera H.264 Realtime D1 Embedded DVR (DVR8LTD1). Camera Review By John, Madison Heights, MI. on June 19, 2013 "The cameras work great. I will be purchasing more from you in the future." Note: This customer is using the 700 Line Infrared Varifocal Armor Dome Camera (DSCIAD7V). General Feedback By DeVon, Maryville, TN. on June 19, 2013 "I have ordered parts 3 times recently. Each time I was pleased with the quick response. After the first two orders arrived, and I still couldn't make the proper connections, I called your facility. Between the sales department and the the tech group it got straightened out. Had I called before the first order I probably would have saved a lot of time. Thanks for the help." Note: This customer is using several of our products including the CCTV Cable and Tools and Connectors. Camera Return By on Dwight, Fort Lauderdale, FL. June 13, 2013 "This was my 3rd purchase from DSC and my first returned defective item. I am very pleased how quickly DSC returned the new replacement camera, it has been installed and works fine. I have plans to buy more cameras from DSC in the next few days. Thank you for your responsive and professional manner in which you resolved this issue. I will recommend DSC to my fellow property managers." Note: This customer is using several of our products including the 700 Line Outdoor Infrared Varifocal Bullet Camera (DME700D) and the 500ft CCTV Cable w/ POWER (DCAB500). General Feedback By Carl, Jacksonville, FL. on June 6, 2013 "Once again, great experience and very quick shipping. Thanks." Note: This customer is using several of our products including the 700 Line Infrared Armor Dome Camera (DME700D) and the 700 Line Outdoor Infrared Varifocal Armor Dome Camera (DMR700D-OSD). General Feedback ByCarl, Jacksonville, FL. on May 31, 2013 "Again, very fast and efficient service. All in good order. Thanks!" Note: This customer is using several of our products including the 700 Line Infrared Armor Dome Camera (DME700D) and the 700 Line Outdoor Infrared Varifocal Armor Dome Camera (DMR700D-OSD). Camera Review By Carl, Jacksonville, FL. on May 14, 2013 "Really nice camera. The picture quality is far superior to the 480 it replaced. Great, speedy service. Thank You." Note: This customer is using our 700 Line Outdoor Infrared Varifocal Armor Dome Camera (DMR700D-OSD). General Feedback By Raul, Sparks, NV. on May 10, 2013 "Good product and got it on time. Thanks" Note: This customer is using our 600 Line Infrared Armor Dome Camera (DSCIAD6C). 4 Camera DVR Kit By Ryemel, Brooklyn, NY. on May 5, 2013 "I purchase a 4 camera Dvr combo. Easy to install, I've had it for way over a month. I love my new surveillance system . Thank you for the merchandise. I recommend this website to several of my friends. I will purchase more merchandise in the near future." Note: This customer is using our 4 Camera H.264 Embedded DVR System (DDVR4W-IR) General Feedback By Rory, Chatfield, MN. on May 1, 2013 "You are awesome. I was and am always treated well on the phone and your prompt attention and shipment are all as expected. Pricing is right where we expect it. Thank you for your help and being able to do business with you!" Note: This customer is using several of our products including the Outdoor camera housing (FOH) and the Outdoor Aluminum Mounting Bracket (FOB). General Feedback By Ken, Owensville, MO. on April 21, 2013 "Ok, so bad luck hits me big time on Tuesday morning before my flight to Hawaii on Friday... Lightning stuck my camera system and burned up 14 cameras and my DVR. I called DSC, told Rob in sales what happened, and he immediately started working on getting me lined up with a suitable replacement system and getting it off the dock and headed my way. Time was a real issue here, as it was late Tuesday morning before I was able to contact DSC. System arrived Thursday morning, and I immediately began installing the gear. After quickly learning the basic setup, and hooking up a couple of cameras to work with, I hooked up to my network and called DSC to streamline my network setup. I got ahold of Leonard, who dialed into my router and in 5 minutes had my system working great, and my wife, 30 miles away was watching our cameras in real time. Another call to Leonard a couple hours later had our IPhones also watching in real time...I hooked up 12 of my 16 cameras that evening before packing to leave. Now, as I sit here on the north shore of Kauai, watching my dogs at home, I can't thank the DSC crew enough for making the switch to a newer, better, more reliable system so incredibly easy, and cheaper than I expected. There is only one go-to company for CCTV as far as I'm concerned: DSC. Thank you guys so much!" Note: This customer is using several of our products including the 16 Camera H.264 480fps Full D1 Pentaplex Embedded DVR (DVR16D1) and the 600 Line Infrared Armor Dome Camera (DSCIAD6C). General Feedback By Bob, Festus, MO. on April 19, 2013 "Our Paranormal group purchased the Inline Audio Microphone to add to our DVR system. We have noticed lots of movements on cameras in several investigations and often said it would be nice to have a microphone in those rooms. This is our chance to catch what going on in those active rooms with out having to run a voice recorder down to the room. We hope to have another review after our next major Investigation. Thanks for your prompt service!" Note: This customer is using the Inline Audio Microphone for CCTV (DMIC1).